Support Coordination.

At SDS Care, we provide Specialist Support Coordination for NDIS participants who require a higher level of assistance due to complex needs, multiple service providers, or challenging circumstances. Our team is experienced in working with individuals facing barriers that affect the effective implementation of their NDIS plans.

We’re here to ensure your supports are connected, your voice is heard, and your goals are achieved—no matter how complex your journey may be.

What Is Specialist Support Coordination?

Specialist Support Coordination is the highest level of support coordination offered under the NDIS. It is designed for participants who require intensive support due to high-risk environments, complex service needs, or mental health-related barriers.

Unlike general support coordination, specialist support coordination involves managing and resolving more complex situations, including crisis intervention, inter-agency collaboration, and long-term planning.

Who Is Eligible for Support Coordination?

Support coordination may be included in your NDIS plan if you need help understanding, coordinating, and implementing your supports. You may be eligible if you:

• Have a psychosocial disability or mental health challenges
• Have complex or high-level support needs
• Are a young person living in residential aged care
• Require regular crisis management or advocacy
• Have limited informal support or poorly resourced family networks
• Are of Aboriginal or Torres Strait Islander background
• Have been involved with the criminal justice or child protection systems
• Live with a degenerative condition that needs ongoing plan adjustments

How SDS Care Can Help as Your Specialist Support Coordinator

Our Specialist Support Coordinators offer a hands-on, collaborative approach to manage the challenges you face and connect you with the services you need. We provide:

• Assessment and analysis of your individual support needs
• Implementation and management of complex NDIS plans
• Assistance with navigating the NDIS myplace portal
• Coordination between mainstream, community, and disability supports
• Support with setting up service agreements and negotiating pricing
• Organising assessments or reports for funding justifications
• Crisis intervention, risk management, and advocacy
• Ongoing plan review preparation and progress tracking

Our goal is to build your capacity and help you take control of your NDIS journey while ensuring value for money, accountability, and tailored support outcomes.

Why Choose SDS Care for Support Coordination?

• Experienced in complex case management across disability, mental health, and crisis support
• NDIS-registered and participant-focused with a collaborative and caring approach
• Strong local service networks to ensure fast, effective referrals and support access
• Consistent support and advocacy for your evolving needs

Let’s Navigate the NDIS Together

If your situation is complex or you feel overwhelmed by managing your plan, SDS Care’s Specialist Support Coordination can help bring clarity, structure, and confidence back into your support experience.